No virgin media wall socket. on 18-05-2022 19:55. There is an external brown box and two cables that come through the wall from it, but no way to connect them to the router. wi-fi. How can I book a technician in QuickStart, set up and connections Wednesday;In your Stream kit you’ll find everything you need to get the Stream box up and running. Attention! Your ePaper is waiting for publication! By publishing your document, the content will be optimally indexed by Google via AI and sorted into the right category for over 500 million ePaper readers on YUMPU. Just joined. Those appear to be a pair of cables for a satellite connection. But the wall socket outlet seems not a coaxial plug, So now I cannot setup the VM hub that I would like to seeking help from Community support. VM has two clear working days to get you connected before any compensation applies, once you have informed them of the problem by phone. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Virgin sent me the quick start kit and but I have the wrong connections to go into the virgin socket. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. We've set up the main 360 TV box downstairs, cabled directly into the Virgin Media wall outlet and via ethernet into the router so we've no issues at all there. on 17-12-2022 10:39. But it seems we're missing the isolator cable that attaches the wall socket (threaded) to the box socket labelled 'wall', also a threaded connection. Same thing happened, and on all the wall phone points. Home Phone. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. Wire doesn’t fit in to Virgin Media Wall Socket in QuickStart, set up and connections 54 minutes ago; ordered new broadband, cable too short in QuickStart, set up and connections 21 hours ago; Wrong wall socket in Networking and WiFi yesterday; Hub 3 set up in QuickStart, set up and connections yesterdayVery poor advice. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Hi, I entered my postcode as was told I could use QuickStart! After ordering the hub and looking at the instructions, we do not have a wall socket that matches in our house. Check out the purple envelope in the top right hand corner for a private message from me, and I'll. You need a Virgin Media wall socket to connect to their broadband services. Looks like the supply cable is dropping down from the top of the photo into a metal isolator box. 4. My wall socket has fallen off as it was behind my sofa does anyone know if I. I'm setting up my hub 3 and it comes with an ethernet cable will I need to use it to set it up as in the step by step guide it doesn't mention it and my wall socket for virgin media and socket for Ethernet cable are a good bit apart and the leads won't reach. 3) other. To be able to receive an E-bill, you need to provide us with a valid e-mail address. Browse Virgin Media Virgin Media Community. No Wall Socket for Internet and TV in QuickStart, set up and connections 9 hours ago Virgin media question. No Wall Socket for Internet and TV in QuickStart, set up and connections 3 hours ago 45 times in 11 months in Networking and WiFi 13 hours ago Moving virgin router to another room in QuickStart, set up and connections Sunday1 ACCEPTED SOLUTION. Your connection box is usually put in the living room on the wall. The "two cables" sound very like a Sky dish install. I've got this exact setup on mine and on my 1000Mbps package and get pretty much 100% speed. And on the back of the box. Virgin media wall socket in QuickStart, set up and connections yesterday; due to be connected in august advice needed in QuickStart, set up and connections yesterday; Just moved in I need help in QuickStart, set up and connections Wednesday; Wall socket cable does not fit in QuickStart, set up and connections TuesdayOnce you have the adapter, you can use it to plug your phone into your hub. What to expect with broadband installation QuickStart means you can plug the kit straight in, with no drilling or technical know-how needed. Would I be able. So, follow these steps on how to disconnect, return and connect the new virgin media Hub. Dave. The wall box may be branded with the logos of an old cable TV company (not VM). If you have a phone that uses batteries, check they’re inserted correctly, charged – and replace, if necessary. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. No Virgin media wall socket. Everything is converted to specialised triple screened coaxial cable. I can’t find a wall socket anywhere that matches those indicated by virgin. Tudor. 1. If digging / drilling / new external & internal cables are required the. The internal wall boxes are mostly oblong. The Virgin Media connection can be loose cable, perhaps from the outside you can see where it enters. Router Plugin Port. 1 Mar 2016. Vonage 2nd line. Learn more. Insulator and Housing Latest Design Original Equipment 45 Angled Wall Socket with Modular Euro Style White Wall Box for Virgin Media Digital TV & Fiber Optic High Speed Broadband Internet Services New or : Combine media outlets by replacing the cover plate with a module of your choice. These are the parts I could find, they were screwed into the end on the coaxial cable. 3 weeks ago. 97K; 1. If you don't have the cabling then call the pre-installs team on 0800 052 1734. Depending on the age of the property the wall socket might be marked NTL or CATV or Cable TV etc. Tudor. Virgin Media’s new Intelligent Wifi Plus service is available to customers to make their network faster (Virgin Media). Back a step. Virgin Media; My Virgin Media; Shop;. The engineer might have been thinking of powerline networking adapters? It’s recommended that these are plugged directly into a wall socket rather than an extension lead, but plugging the actual VM router into an extension lead is fine. The cables won’t attach to the wall socket which looks mangled. If you look into the back of your Hub, you'll see a port named. 12-10-2022 18:51 - edited 12-10-2022 18:59. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Re: I need a Virgin Media Wall Socket. in Email 17 hours ago; Virgin Media cable installation with no permission in QuickStart, set up and connections yesterday; Water coming up through pavement next to vm chamber in. 19 minutes ago. Another option might include. Options. Options. Step 1 - Check your connections. I think there’s something missing to the Virgin Media wall socket in my flat. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. A network adapter – you’ll need this for every computer you want to connect. Hello, I am currently at the stage where I need to connect the red wall socket cable to the VM wall socket. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. Tudor. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. We would like to show you a description here but the site won’t allow us. The most common thing is the wall box & isolator (which you are supposed to plug into) are removed just. Iv just switched from another provider and got the QuickStart pack but I don’t have the wall socket. Get the Hub ready by connecting the wires. Don't have a simple wall socket to plug into! in QuickStart, set up and connections yesterday; Internal Wall socket power supply missing in QuickStart, set up and connections yesterday; V6 - hub 5 in Networking and WiFi Tuesday; Problem using the VM Connect app to do home broadband survey in Networking and WiFi TuesdayI'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. If you can get Quickstart, you can choose one of two delivery options. pentagon-shaped device that plugs into a wall socket and has an. correctly to the Virgin Media wall socket, please follow these instructions to get set up. Connect the Hub’s power cable with the blue tab. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Whichever is the most suitable. 5m isolator cable with the black band to the socket marked ‘Wall’ on the connector cables. If you in a property that's recently been added to Virgin Media's network we have another video th. 08K; 2. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. Assuming the cable from this box hasn't been cut yes, you can get VM Broadband, however it isn't full fibre, it's called HFC where it's part fibre and part coax cable, hence the screw connector on the wall box: You can unscrew the two screws, remove the panel, and check if there is still a cable running into the wall. Image below of the Virgin Media PSU Plug that connects to the coax. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. I cannot find a Virgin wall socket within my flat. Rob. )In this video, I am showing the sta. Forum; Apps. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. If you currently don’t have a Virgin Media network connection, we’ll send out an engineer to get you set up. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Best Regards, The bottom two cables aren't plugged into anything so presumably can be removed, and the top one is attached to a blank socket in the wall - no idea what this leads to but thought it might have been related to Virgin TV cabling as the previous owners didn't have an aerial and therefore had to rely on Virgin's cabling. 3 minutes ago. Browse Virgin Media Virgin Media Community. Don't touch it. Very Insightful Person 168 Views Message 2 of 4 Flag for a moderator. It can take 5 to 10 minutes to restart. on 23-12-2022 10:31. 19K; 36; 98; Sofia_B. Hello! I had quick start broadband delivered today after being told our new property could receive VM but when we’ve gone to instal realised there is no wall socket just an open reach one and one next to this one but the VM cable does not fit it either. 23/04/17 - 06:45 #6. Then, now, I feel sad my broadband not working yet because of that. Being connected to the internet is one of the most important modern essentials in 20. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 2. Sadly, I can't set up because my wall socket does not fit. A photo would be helpful if possible. I'm a Very Insightful Person, I'm here to share knowledge. I'm sorry to hear about the missing wall socket. Virgin Media. Cihank617. Try tracing the cable from that box, the internal sockets are often in the most unexpected places. We would like to show you a description here but the site won’t allow us. My Virgin Wall socket not same as installation guide that one. This includes: The Stream box. Hi there I moved house with my family and we wanted to move to Virgin Media. Tudor. The wall box may be branded with the logos of an old cable TV. 18-02-2023 10:23 - edited 18-02-2023 10:33. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Our expert teams are on hand to give guidance and walk you through all the features of our product range to help you make the right choice. My Virgin Media App. However, I don’t have a Virgin Media socket neither a dongle on the wall for me to plug in the cable that was provided to me. Some properties do not have a wall socket, only a cable. Don’t have a virgin media wall socket; Options. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. (and up the wall). Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Browse Virgin Media Virgin Media Community. Virgin Phone Switchover. I understand that I am now to connect the landline to the Hub 3, but having done this, I don't get a connection. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. A Virgin Media Hub or Super Hub – you’ll need one of these to connect your devices to the web – and each other – at the same time. 2. Sometimes there is no wall box, just a trailing cable. The problem is the Hub is in my Study and the - 4964746. Push the white cable (from the old Hub) into the back of the new Hub. Connect the Virgin TV 360 box to your home network and you’ll be ready to watch recordings on any other Virgin TV box that’s connected to the same network. • Using your TV remote push the Input, AV or Source button. Browse Virgin Media Virgin Media Community. Hello, I’ve been sent a start up kit with my hub in saying I need to plug the red banded cable into the virgin wall socket like above, however I don’t have one in my property. I've got 2 wall sockets that I think are likely. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. cable from wall. in Networking and WiFi Sunday; No Virgin Media Wall socket . If you choose to receive a paper version of your bill, you will normally be charged a paper bill fee. Hi, Same problem here. Phone. Forum TeamSolved: Previously, I had BT connection so I need a wall socket. on 15-02-2022 10:03. ; From the wall socket follow the white cable making sure it's tightly connected to the splitter. Look for an omnibox on the outside of your property and try and trace the cable. No virgin media wall socket; Options. virgin media internal wall box. Essentially, I can’t figure out how to connect my broadband cable into the wall socket. Virgin Fibre Areas only. However the wall socket. Once your kit is delivered though it will be activated shortly after and VM will start charging you for your package so it is in everyone's interests to get a tech out asap to connect you. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. These sockets are purely for the legacy telephone service, & are now becoming obsolete (for new customers the phone plugs into the hub). 5K. Virgin Media How to get a broadband line installed. Tags VIRGIN Media wall socket internet , , , , Download: free Website: MyMiniFactory. Networking and WiFi. It should look similar to the integrated wall socket on Picture 3. Hello, I'm trying to set up my Virgin Media broadband. Both of these cables have then been drilled through the wall and into the spare bedroom. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. Plug it into a wall socket near one of your existing. I found this which seems to be - 5282154. . Browse Virgin Media Virgin Media Community. Virgin Media Wall Socket. Check your DMs btw. VM broadband connects to the larger box types using coaxial cable (not a conventional telephone socket). Even sitting in the room above the router, the WiFi was dreadful. Only an aerial cable (pictured below) connected to a box outside my flat. Had arranged self-install as per suggestion from VM. Please don’t plug the adapter into the yellow ports, these are only for ethernet (RJ45) connections. I was sent the pack as. powered by TiVo, somewhere else in your house to your Hub. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket, however, I do not have any of the specified wall sockets available apart from the BT socket. All. Feb 22, 2022. £8p/m extra or included with Gig1 or Volt. No virgin media wall socket. From there it is going into the white distribution amplifier. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. Further exclusions & legal stuff apply. • Connect the power supply to the back of the new box, then switch on at the wall. RedTomato said: I removed my Virgin cable about a month ago. VM BB TV Landline. I would get virgin to do it. I cannot find a Virgin wall socket within my flat. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. It has two outputs on the left of the wall box. 3 Kudos Reply. I'm a Very Insightful Person, I'm here to share knowledge. If you look into the back of your Hub, you'll see a port. Thanks The existing cables will be screw-on (11 mm spanner or pliers required). Virgin Media; My Virgin Media; Shop; Help;. Rather than pay VM the £25 for a phone extension socket, you could put that money towards some modern cordless phones. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through. Plug the cables into the Hub. Back a step. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. My Virgin wall socket just have phone line, didn’t get any F type connector, so I cannot connect the isolator cable. It's probably virgin broadband to the house , you would need to call virgin , confirm that there is an existing line to the house, get a broadband contract , receive virgin router and follow the included setup guide . sophieboulter1. Objects can block and slow WiFi. Re: I need a wall socket. on 31-12-2021 10:47. Checked every. on 07-09-2022 19:28. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. • For the best connection, connect your phone directly into the main Virgin Media wall socket – and check you’re not using an extension cable. Everything you need is posted to you. Occasionally only a very short stub of wire is left behind often hidden. Step 3 - Label the box – a letter came with the. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Is it possible to ask Virgin Media to install a secondary fibre wall socket in my property? I'm having broadband speed issues with my new package and an electrician has told me. Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday;My QuickStart for Hub 3 arrived. Broadband. . There are two empty wall sockets but the cable doesn’t fit into either. Virgin Media; My Virgin Media; Shop; Help;. Being connected to the internet is one of the most important modern essentials in 2022, so it’s no surprise that. With any other modem this would be a connection from the telephone system which would also come from a wall socket. Verify that the white cable is securely connected to the Virgin Media wall socket. No internet, unfortunately. You will only have been sent a. Account - Cable. Can someone come and set it up? 0 Kudos Reply. 4. My flat seems to have a plethora of wall sockets installed even one that is branded Virgin Media but I don't think any of them are suitable for the coax cable the Hub 3 comes with. Step 1 Find the best spot for the WiFi Hub Make sure to keep the Hub out in the open. Everything is converted to specialised triple screened coaxial cable. Damaged Wall socket. Call the Pre-installation and delivery team on 0800 052 1734. Unlike previous broadbands I used to have where it was just a simple plug into the wall, I can’t. The virgin fellow who organised the move a few weeks ago assured me that the address already had virgin media installed, as of three months ago. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. Tudor. I will be installing Virgin Broadband, TV & home phone soon but just wanted to check if it matters that I have two Virgin wall sockets in different rooms from a previous owner. But I. You need something called a barrel to connect the two. It also protects the network from 240 volts being fed to it by faulty TVs in your home. 2. It indicates the types of connections used for each area of the house, like the switchboard, outlets, and lights. Page 8 Connecting 360 Mini box to the Hub Use the new HDMI cable provided Connect the new power supply to connect your 360 Mini box for your 360 Mini box. to your Virgin Media socket. 1st is unbranded on the outside with a likely looking socket inside but no joy on connecting. 4 weeks ago. The new cables from your Quick Start kit will be push fit. Virgin Media wall socket set up. socket on the rear of your new Virgin TV box by pushing it firmly into place. . Thanks for posting, welcome both to the community and also Virgin Media. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). My Virgin Media App. Had my kit sent to a home we’ve just moved into. Step 4. D01 C9W8. Options. Re: Moving virgin media wall socket. If its too loose to push on its safe to use a screwdriver to take the housing off to connect then put the housing back on. Hi all, I’ve just received the set up bundle for virgin media after transferring from sky. My Virgin Media App. However, I do not have any of the specified wall sockets available. Phone. 0 Kudos. on 03-08-2020 18:05. a week ago. on 05-02-2023 19:03. Thanks for your post on our Community Forums @Kimloan, and a very warm welcome to our Community Forums! Sorry to see that the installation could have been done tidier that what was left behind. Security matters. That is the correct fitting, it should push on unless its too loose inside the large housing. Tried looking but can't see a way to book an engineer for this? Thanks. Hi all I have just received my kit today and have tried all available sockets that the cable would fit in. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Call the pre-installation and delivery team on 0800 052 1734, explain the problems you have had and request a tech visit to fit a proper wall box for you and check out the VM wiring and signal in your home. Thank you. That would indicate the base station and the handsets are in communication with each other. I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. Thank you for your post. Look for the omnibox outside and trace the cable inside. The phone number doesn't connect you. I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. Reply. Hi i have received my broadband package but i don't have virgin media socket in the wall. We would like to show you a description here but the site won’t allow us. I have looked everywhere but can't seem to find one. Options. ; If the TV box is connected to the Hub, make sure the. My wall - 5351271. Also available from the likes of Screwfix, Homebase, Toolstation etc. • Scroll to the HDMI port you connected the cable to. We have the quickstart pack but sadly cannot get broadband set up and working. If you are trying to do something else, please explain more. I've also got an old NTL phone socket so. Keep in mind though, for new builds, most of this will all be built into walls when the new building is constructed. 168. The previous tenant had virgin - 4955543Re: Wall socket. All the wall sockets I can see are for BT. My Virgin Media App. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. First you'll need another Powerline adaptor. Re: Wall socket. Chris. It is actually a VM box but a very old one, even though it was still in use just over a month ago. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. No Virgin Media Wall Socket on 13-04-2022 14:08. Could an engineer be arranged to install please as my account is due to go live today. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). 3 weeks ago. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. If so you would need to contact the pre-installs team on 0800 052 1734 and book a tech install. A photo would be helpful if possible. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. My understanding is you can only get the quick start kit if the house has had VM in the past. 2. Got my virgin media self install kit but I don't have a virgin socket. If the VM hub and your PC are in different rooms, you would need to get a wi-fi adapter for the PC and connect wirelessly. Inside the spare room, the coax cable goes into the white VM internal wall box with just a TV actuator attachment attached (see pic), and the telephone cable goes into a regular telephone socket that has been mounted onto the window sill (see pic). . There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Again from a wall socket. TV 360 and home phone. Push the red label end of the white cable, into the wall socket. Browse Virgin Media Virgin Media Community. Tuning in. We have a virgin media wall socket with an ethernet port in the wall but no round cable. . VM BB TV Landline. Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no VM wall socket to connect my router etc to. Switched. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. . Connecting your V6 or TiVo box to your Virgin Media Hub is a piece of cake. Check your Stream box’s connections See if your HDMI and power cables are tightly connected to the Stream box. Virgin Media; My Virgin Media; Shop;. Hey, I recently just brought a Virgin Hub 5 but I realised that I don't have a Virgin Socket in my new flat. So I have a fibre package in my current home, we are moving next weekend and today I couldn't find the vm wall socket that I need for the red tag cable to plug Into . @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. When i was connecting the isolater cable to the wall socket, i realised that when the walls were painted, some paint got onto the threaded piece of the wall socket connector. Even though you had the cable there previously you don't have the isolator anymore and will need to have one supplied and then the technician will need to check to make sure. We would like to show you a description here but the site won’t allow us. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. VM will usually only supply a Quickstart to a property that had VM previously. Willferox, May 6, 2022 #1. For any new customers joining now and taking a VM landline as part of the package, it would not be used as the VM landline connection is now provided from the back of the VM hub (via the TEL1 socket and an adapter which allows an ordinary telephone to be plugged in there). It branches out to 2 positions one of them are BT RJ11 sockets And the other leads to the loft and I don’t want to put the Wi-Fi there. 0 Kudos Reply. 95 – £ 59. My options are . My dad bought the 1gbps package and arranged the delivery for - 5273209. What do we do? - 5352510. You can just disconnect the flylead from the isolator tho as it has a barrel on it. Q4G8FS Installation Guide Virgin Media 1.